General Policy

Sue Plumtree, The Over 50s Love Specialist respects your privacy and seeks to protect any personal data.

Sue Plumtree, The Over 50s Love Specialist collects information only to administer, support, obtain feedback and improve its provision.

Sue Plumtree, The Over 50s Love Specialist may contact you to obtain feedback on services for improvement purposes.

Sue Plumtree, The Over 50s Love Specialist will not disclose your data to any other organisations

Sue Plumtree, The Over 50s Love Specialist is registered with the Information Commissioners Office. The ICO seeks to promote public access to official information and to protect your personal information. (ico.org.uk)

Detailed Privacy Policy

Protecting your personal details on our website.

This notice describes my privacy policy and forms part of my website terms and conditions (“Website Terms”).

By accepting my Website Terms or by visiting www.sueplumtree.com (“the Website”) you are accepting and consenting to the practices described in this Privacy Policy.

The Website is brought to you by Sue Plumtree, The Over 50s Love Specialist. Sue Plumtree, The Over 50s Love Specialist believes it is important to protect your Personal Data (as defined in the General Data Protection Regulation (GDPR) 2018) and is committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how I may collect Personal Data about you. It also explains some of the security measures I take to protect your Personal Data, and tells you certain things I will do and not do.

When I first obtain Personal Data from you, or when you take a new service or product from us, I will give you the opportunity to tell me if you do or do not want to receive information from me about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. You may change your mind at any time by emailing me at sue@sueplumtree.com. Some of the Personal Data I hold about you may be ‘sensitive personal data’ within the meaning of the General Data Protection Regulation 2018, for example, information about your health or ethnic origin.

1. Collecting Information

I may collect Personal Data about you from a number of sources, including the following:

1.1. From you when you agree to take a service or product from me, in which case this may include your name, contact details, job title (if employed), date of birth, what product you have chosen, how you will pay for the product or service and your bank details.

1.2. From you when you contact me with an enquiry or in response to a communication from me, in which case, this may tell me something about how you use me services.

2. Using Your Personal Information

2.1. Personal Data about myr customers is an important part of my business and I shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:

2.1.1. To help me to identify you when you contact me.

2.1.2. To allow me to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.

2.1.3. To help to prevent and detect fraud or loss.

2.1.4. To allow me to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by me and selected partners unless you have previously asked me not to do so.

2.1.5. I may check your details with fraud prevention agencies. If you provide false or inaccurate information and I suspect fraud, I will record this.

2.2. I will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.

2.3. I may allow other people and organisations to use Personal Data we hold about you in the following circumstances:

2.3.1. If I, or substantially all of my assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by me, about my customers, will be one of the transferred assets.

2.3.2. If I have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.

2.3.3. I employ companies and individuals to perform functions on my behalf and I may disclose your Personal Data to these parties for the purposes set out in clause 2.1 or, for example, for fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit and debit card payments and providing customer service. Those parties are bound by strict contractual provisions with me and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the General Data Protection Regulation 2018. From time to time, these other people and organisations to whom I may pass your Personal Data may be outside the European Economic Area. I will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the General Data Protection Regulation 2018.

2.3.4. If you provide false or inaccurate information to me and I suspect fraud, I will record this and may share it with other people and organisations. I, and other credit and insurance organisations, may also use technology to detect and prevent fraud.

2.3.4. If you need details of those credit agencies and fraud prevention agencies from which I obtain and with which I record information about you, please write to Sue Plumtree, The Over 50s Love Specialist, UK Postbox, Unit 16427,
P. O. Box 6945, London W1A 6US.

3. Protecting Information

I have strict security measures to protect Personal Data.

3.1. I maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. My security procedures mean that I may occasionally request proof of identity before I disclose personal information to you.

3.2. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

4. The Internet

4.1. If you communicate with me using the Internet, I may occasionally email you about my services and products. When you first give me Personal Data through the Website, I will normally give you the opportunity to say whether you would prefer me not to contact you by email. You can also always send me an email (sue@sueplumtree.com) or unsubscribe from my weekly mailings at any time if you change your mind.

4.2. Please remember that communications over the Internet, such as emails and web mails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the Internet. I cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond my control.

4.3. I may use ‘cookies’ to monitor how people use my site. This helps me to understand how my clients and potential clients use my website so I can develop and improve the design, layout and function of the sites. A cookie is a piece of information that is stored on your computer’s hard drive through your browser, to recognise your browser and which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. You can normally alter the settings of your browser to prevent it from accepting cookies.

4.4. If you do not want me to use cookies in your browser, you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer. However, you may not be able to use some of the products or services on my website without cookies.

5. Turning Off Cookies in Different Browsers
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the website of its manufacturer.

Note: This website may use cookies which are necessary for its proper operation. Use of these cookies doesn’t require consent under current European Union legislation.
To find out more about cookies, visit www.allaboutcookies.org.

6. Links

6.1. The Website may include third-party advertising and links to other websites. I do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.

6.2. These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or “serve”) the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. I do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called “ad networks” or “network advertisers”), including information about how to opt-out of their information collection.

6.3. I exclude all liability for loss that you may incur when using these third party websites.

7. Further Information

7.1. If you would like any more information or you have any comments about my Privacy Policy, please email me at sue@sueplumtree.com.

7.2. I may amend this Privacy Policy from time to time without notice to you, in which case, I will publish the amended version on the Website. You confirm that I shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.

7.3. You can ask mes for a copy of this Privacy Policy and of any amended Privacy Policy by emailing me at sue@sueplumtree.com. This Privacy Policy applies to Personal Data I hold about individuals. It does not apply to information I hold about companies and other organisations.

7.4. If you would like access to the Personal Data that I hold about you, you can do this by emailing me at sue@sueplumtree.com. There may be a nominal charge of £10 to cover administrative costs.

7.5. I aim to keep the Personal Data I hold about you accurate and up to date. If you tell me that I’m holding any inaccurate Personal Data about you, I will delete it or correct it promptly. Please email me at sue@sueplumtree.com to update your Personal Data.

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